Return Policy

At Nepali Bazar, we strive to ensure your satisfaction with every purchase. However, if you are not completely satisfied with your order, we are here to assist you with returns and exchanges. Please review our return policy below:

Eligibility for Returns

  • Items must be returned within 14 days of purchase with the original receipt or proof of purchase.
  • Products must be unused, in their original packaging, and in the same condition as when you received them.
  • Certain items, such as perishable goods (fresh fruits, vegetables, dairy products), personal care items, and opened food packages, are not eligible for returns.

Return Process

  1. Visit our store or contact our customer service team to initiate the return process.
  2. Provide proof of purchase and details about the item(s) you wish to return.
  3. Once your return is approved, we will issue a refund, exchange, or store credit, depending on your preference.

Refunds

  • Approved refunds will be processed within 7–10 business days.
  • Refunds will be issued to the original payment method used during purchase.

Damaged or Defective Items

If you receive a damaged or defective product, please notify us immediately. You may be required to provide photographic evidence for verification.

Exchanges

We allow exchanges for eligible items, subject to stock availability.

Contact Us

For any questions or assistance regarding returns, please contact us:

Thank you for shopping with Nepali Bazar. We value your trust and look forward to serving you better.